Support
Get help with Aircaster
Stuck on an install step, a playback problem, or a sign-in question? Start with the quick answers below — most questions are covered there. If that doesn't solve it, email us and a human will read it.
Quick answers
- FAQ — the most common questions: what Aircaster is, what it needs, and how casting works.
- Fire TV install guide — step-by-step sideload instructions, including the Downloader code.
- Other TVs — using Aircaster on your phone and casting to non-Fire-TV screens.
- Downloads — the current APK for phones and TVs, always from this site.
Guides
Step-by-step help for the things people ask about most:
- Install on Fire TV & Android TV — sideload with the Downloader code.
- Start the free trial — 1 day, no card, no account.
- Find something to watch — Channels, On Demand, Sports and Search.
- Cast to a TV — hand off playback from your phone to the big screen.
- Recover a purchase — restore a plan with your order ID.
Email support
Write to support@aircaster.app. To help us help you quickly, include:
We reply within 24 hours.
- Your device — phone or TV, brand and model (e.g. Fire TV Stick 4K).
- App version — shown at the bottom of the app's Settings screen.
- What happened — what you did, what you expected, and what you saw instead. A photo of the screen helps.
The same address handles account, license and data questions — including data-deletion requests described in the Privacy Policy.
Legal notices
For copyright or other legal notices, see the DMCA & legal notice page.